Return & Refund Policy

At Faah Cart, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

We accept returns within 7 days of receiving your order. To be eligible for a return:

• The item must be unused and in original condition

• The product must be in its original packaging

• Proof of purchase or order number is required

Products damaged due to misuse, accidental damage, or unauthorized modifications are not eligible for return.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be processed within 5-7 business days through the original payment method or bank transfer.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear images or videos of the issue.

Exchange Policy

We may offer replacements for defective products depending on product availability.

Shipping Costs

Customers may be responsible for return shipping charges unless the return is due to our mistake.

Contact Us

For return or refund requests, contact our support team through our Contact Us page.